Privacy Policy

The following definitions apply throughout this Privacy Policy:

When you register an account, make a deposit, request a withdrawal, or contact our support team, you provide us with Personal Data that may include:

• Identity data: Full legal name, date of birth, gender, and nationality.
• Contact data: Email address and, where provided, a phone number.
• Account credentials: Username and encrypted password (we never store passwords in plain text).
• Financial data: Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction history denominated in Indonesian Rupiah (IDR).
• KYC documents: Government-issued identity card (KTP), passport, or other proof-of-identity documents submitted during the verification process.
• Support communications: Any messages, emails, or chat transcripts exchanged with our customer support team.

When you access the 0lb88 platform, certain technical data is collected automatically by our systems:

• Device & browser data: Device type, operating system, browser version, screen resolution, and language settings.
• Network data: IP address, approximate geographic location derived from IP (city/region level — e.g., Jakarta, Surabaya, Bali), internet service provider.
• Usage data: Pages visited, time spent on page, click patterns, game sessions played, bet history, and deposit/withdrawal events.
• Session data: Login timestamps, session duration, and logout events.
• Cookie data: As described in Clause 6 of this Policy.

In some circumstances, we receive Personal Data about you from third-party sources, including:

• Payment processors: Confirmation of transaction status from local bank transfer gateways and e-wallet providers.
• KYC verification partners: Identity and document validation results from our contracted verification service providers.
• Fraud detection services: Risk signals and device-fingerprint data from third-party anti-fraud tools used to protect the Platform and its players.

0lb88 uses the Personal Data we collect strictly for the purposes described below. We do not process your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent.

0lb88 processes your Personal Data on one or more of the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions — for example, processing your deposits and withdrawals, managing your account, and settling your bets.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering rules, KYC requirements, and our international licensing obligations.
• Legitimate interests: Processing undertaken in pursuit of 0lb88's legitimate business interests, such as fraud prevention, Platform security, and improving our services — provided those interests do not override your fundamental rights.
• Consent: Where we process your data for purposes that go beyond the above bases (such as marketing communications), we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

0lb88 shares your Personal Data only with carefully selected third-party service providers who act as Data Processors under binding contractual agreements that require them to protect your data to the same standard as 0lb88. These processors include:

• Payment gateway operators facilitating transfers via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — data shared is limited to what is necessary to complete each transaction.
• KYC and identity verification providers who validate government-issued documents submitted by players during the account verification process.
• Fraud detection and cybersecurity services that analyse device and session data to identify and prevent fraudulent activity on the Platform.
• Game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — these providers may receive anonymised session identifiers to support game functionality; they do not receive personally identifiable information beyond what is technically required.
• Cloud infrastructure providers that host and store 0lb88 platform data in secure, internationally certified data centres.

We may disclose your Personal Data to law enforcement authorities, regulatory bodies, or other legal entities where we are required to do so by a valid legal order, court ruling, or applicable law. In such circumstances, we will disclose only the minimum amount of data necessary to satisfy the legal obligation, and where permitted by law, we will notify you of the disclosure.

In the event that 0lb88 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data will be processed as a result.

0lb88 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain the security of your session, and to gather anonymised analytics data that helps us improve the player experience.

You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or completing transactions. Disabling analytics or marketing cookies will not affect your ability to play.

0lb88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data (identity, contact, financial data): Retained for the duration of your account and for a period of 5 years following permanent account closure, in line with standard AML and financial record-keeping requirements.
• Transaction records (deposit, withdrawal, and bet history in IDR): Retained for 5 years from the date of each transaction.
• KYC documents (identity cards, proof-of-address documents): Retained for 5 years from the date of submission or from the date of account closure, whichever is later.
• Support communications (email, chat transcripts): Retained for 2 years from the date of each interaction.
• Analytics data: Retained in anonymised, aggregated form indefinitely; any personally identifiable analytics data is anonymised within 12 months of collection.
• Marketing consent records: Retained for as long as you remain opted in, plus 3 years following any opt-out, as evidence of consent management.

Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data destruction procedures.

0lb88 takes the security of your Personal Data seriously. We employ a layered set of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers, ensuring that login credentials, financial details, and gameplay data cannot be intercepted in transit.
• Encrypted password storage using industry-standard one-way hashing algorithms. We never store passwords in plain text; even our own staff cannot retrieve your password.
• Access controls restricting access to Personal Data to authorised personnel only, on a strictly need-to-know basis, with all access activity logged and audited.
• Secure data centres with physical access controls, redundant power systems, and regular third-party security audits.
• Fraud detection systems that monitor Platform activity in real time to identify suspicious behaviour and trigger automated protective responses.
• Regular penetration testing conducted by independent security specialists to identify and remediate vulnerabilities before they can be exploited.

As a player on the 0lb88 platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact our data team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days.

If 0lb88 discovers or is notified that Personal Data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 0lb88 platform, please contact us without delay at [email protected] so that we can investigate and act accordingly.

We strongly recommend that parents and guardians make use of parental control software to restrict access to online gaming platforms. For further guidance on player protection tools, please visit our Responsible Gaming page.

The 0lb88 Platform may contain references or hyperlinks to third-party websites or services — for example, links to payment provider information pages or sports data sources. This Privacy Policy applies solely to the 0lb88 platform. We are not responsible for the privacy practices, data handling, or content of any third-party website. We encourage you to review the privacy policy of any external site before providing personal information to it.

0lb88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via the email address on file at least 7 calendar days before the changes take effect, where those changes materially affect how we use your Personal Data.
• Where required by applicable law, seek your renewed consent before processing your data under the amended terms.

Your continued use of the 0lb88 Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We recommend reviewing this page periodically to stay informed of how we protect your information.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 0lb88 has handled your Personal Data, please contact our dedicated support team. We aim to acknowledge all data-related enquiries within 5 business days (WIB) and to resolve them within 30 calendar days.

For additional information about your rights as a player, please also review our Terms & Conditions and Responsible Gaming pages.